SHIPPING & DELIVERY
WHEN WILL MY COLETTE CREATION ARRIVE?
Each Colette creation is prepared with care. Pieces available in stock are generally dispatched promptly following order confirmation. Orders are confirmed by our team within 24 hours.
For creations not currently available, please allow an estimated production period of 4 to 5 weeks. Should your piece be completed sooner, we will arrange its dispatch without delay. You will receive an email notification once your order has been shipped.
During holiday periods or times of exceptional demand, additional time may be required. Our team will keep you informed of any changes to the anticipated timeframe.
HOW MAY I ACQUIRE A COLETTE CREATION?
Our creations may be ordered through www.colettejewelry.com at any time. Each order is personally reviewed by our team and confirmed within 24 hours.
Should a creation be temporarily unavailable, we will contact you directly to communicate its anticipated delivery date.
WHAT IF MY ORDER REQUIRES ADDITIONAL TIME?
Certain creations may require additional preparation before they are ready to be sent. If a piece is unavailable or production takes longer than anticipated, a member of our team will be in touch to share an updated timeframe and guide you through the process.