Last updated: October 12, 2026

Welcome to Colette Jewelry. These Terms & Conditions govern your access to and use of www.colettejewelry.com, including the purchase of creations offered through our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. Use of Our Website

Our website is intended to provide information about Colette Jewelry and allow customers to discover and purchase our creations.

You agree to use the website lawfully and not to engage in any activity that could compromise its security, disrupt its operation, or infringe the rights of Colette Jewelry or others.

2. Our Creations

We make every effort to present our creations accurately, including their appearance, materials, and details. However, colors and visual details may vary depending on your screen or device.

Product descriptions, images, and availability are provided for informational purposes and may be updated from time to time.

3. Orders and Confirmation

Orders may be placed through our online store at any time. Following submission, your order will be reviewed by our team and confirmed within 24 hours.

Order confirmation does not remove any rights you may have under applicable consumer protection laws.

If a creation is unavailable, our team will contact you with an estimated timeframe. Orders for items not in stock generally require an estimated production period of 4 to 5 weeks. This timeframe may vary depending on the creation and order volume.

4. Prices and Payment

Prices and applicable charges are displayed during the ordering process. Any applicable shipping fees and taxes will be presented as required before you complete your purchase.

Payment methods, currency, and any additional payment conditions will be indicated at checkout.

5. Shipping and Delivery

Available creations are generally dispatched promptly after order confirmation. Creations that are not in stock may require an estimated production period of 4 to 5 weeks.

You will receive an email notification when your order has been dispatched. Delivery times may vary according to destination, carrier operations, seasonal demand, and product availability.

Any delivery estimates are indicative unless expressly stated otherwise. Your statutory rights regarding delivery remain unaffected.

6. Cancellations, Returns, and Exchanges

Our store policies concerning cancellations, returns, store credits, and exchanges are available on the relevant policy pages of our website.

Colette Jewelry's stated policy does not accept returns and treats certain individually customized creations as final sale. However, nothing in these Terms & Conditions excludes or limits any mandatory cancellation, return, refund, or other consumer rights that apply under the law governing your purchase.

Please contact our team before sending an item back to receive the appropriate instructions.

7. Intellectual Property

All content on this website, including text, photographs, imagery, logos, designs, graphics, and other materials, belongs to Colette Jewelry or its respective rights holders, unless otherwise indicated.

No content may be reproduced, distributed, modified, or used commercially without prior written authorization, except where permitted by applicable law.

8. Website Availability and Accuracy

We strive to maintain a reliable and accurate website. However, we do not guarantee uninterrupted access or that all information will always be complete, current, or free from errors.

We may update, modify, suspend, or discontinue website features when reasonably necessary, subject to applicable law and any obligations relating to existing orders.

9. Limitation of Liability

To the extent permitted by applicable law, Colette Jewelry shall not be responsible for losses arising from circumstances beyond its reasonable control or from interruptions and technical issues affecting the website.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including any mandatory consumer rights.

10. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy, which explains how information is collected, used, stored, and shared.

11. Third Party Services and Links

Our website may include links to third-party websites or services. These are provided for convenience, and Colette Jewelry does not control their content or privacy practices.

Your use of third-party services may be subject to their own terms and policies.

12. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes to our services, business practices, or legal obligations.

The updated version will be published on this page with a revised date. Changes will apply in accordance with applicable law and will not remove rights that customers have already acquired.

13. Governing Law

These Terms & Conditions are subject to the laws applicable to the transaction and the parties concerned. Nothing in this section deprives consumers of mandatory protections available under the laws that apply to them.

14. Contact

For questions regarding these Terms & Conditions or an order, please contact:

Colette Jewelry

Email: info@colettejewelry.com

Website: www.colettejewelry.com