Last updated: October 12, 2026

At Colette Jewelry (“Colette Jewelry,” “we,” “us,” or “our”), we respect your privacy and are committed to handling your personal information with care.

This Privacy Policy explains how information may be collected, used, stored, and disclosed when you visit www.colettejewelry.com or otherwise interact with our website and services (the “Service”). It also outlines the choices and rights that may be available to you in relation to your personal information.

By using our Service, you acknowledge the practices described in this Privacy Policy, subject to any consent requirements and rights provided by applicable law.

1. What information do we collect?

We may collect different categories of information to operate our website, fulfill orders, assist our clients, and improve our services.

Personal information

Depending on how you interact with us, we may collect information such as:

• Your first and last name
• Email address
• Telephone number
• Billing and shipping address
• Order and transaction details
• Communications you send to our team
• Preferences and information you choose to share with us

Usage information

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type and version, device information, pages visited, dates and times of visits, time spent on pages, and diagnostic information.

Cookies and similar technologies

Our website may use cookies, pixels, tags, and similar technologies to support website functionality, remember preferences, maintain security, understand website usage, and, where permitted, support marketing activities.

You may be able to manage your cookie preferences through our cookie settings or your browser. Disabling certain cookies may affect the availability or functionality of some website features.

Cookies may include:

• Essential cookies, which support core website functions and security.
• Preference cookies, which remember selected settings.
• Analytics cookies, which help us understand how visitors use our website.
• Marketing cookies, where used and permitted, which support advertising and campaign measurement.

Non-essential cookies will be used in accordance with applicable consent requirements.

2. How do we use your information?

Colette Jewelry may use personal information for the following purposes:

• To process, confirm, fulfill, and communicate with you about orders.
• To provide customer care and respond to inquiries.
• To maintain and improve our website and services.
• To manage account features, where available.
• To communicate important service updates.
• To understand website performance and visitor preferences.
• To detect, prevent, and investigate fraud, misuse, security incidents, and technical issues.
• To comply with legal obligations and protect our legitimate rights.
• To send marketing communications where permitted and, when required, with your consent.

You may unsubscribe from promotional emails using the link provided in the communication or contact us for assistance.

3. On what legal grounds do we process personal information?

Where required by applicable law, we process personal information on an appropriate legal basis. Depending on the circumstances, this may include fulfilling a contract with you, complying with a legal obligation, pursuing legitimate interests, or obtaining your consent.

Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

4. Who may receive your information?

We may share personal information with trusted third-party service providers when necessary to operate our business and provide our services. These may include providers supporting:

• Website hosting and ecommerce operations
• Payment processing
• Order fulfillment and delivery
• Customer service
• Website analytics
• Email communications and marketing, where applicable
• Security and fraud prevention

Such providers may process information on our behalf for specified purposes and subject to appropriate contractual and legal safeguards.

We may also disclose information when required by law, to respond to valid legal requests, to protect the rights or property of Colette Jewelry, to investigate suspected wrongdoing, or to protect the safety of individuals.

We do not describe these disclosures as unrestricted permission to use your information for unrelated purposes.

5. Is your information transferred internationally?

Our service providers or business operations may involve processing or storing personal information in countries other than the country in which you reside. Data protection laws in those countries may differ from those in your jurisdiction.

Where required, Colette Jewelry will implement appropriate safeguards for international transfers, such as applicable adequacy decisions or approved contractual protections.

6. How do we protect your information?

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

7. How long do we retain your information?

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer service, maintaining required business records, resolving disputes, and meeting legal obligations.

Retention periods depend on the nature of the information, the purpose for which it was collected, and applicable legal requirements.

8. What rights do you have regarding your information?

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Request restriction of certain processing.
• Object to certain processing activities.
• Request a copy of information in a portable format.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the relevant data protection authority.

To exercise an applicable right, please contact us using the details below. We may need to verify your identity before responding. Certain requests may be subject to legal exceptions.

9. Do we use third-party analytics?

We may use third-party analytics services, such as Google Analytics, to understand how visitors interact with our website and to improve its performance.

These services may collect technical and usage information through cookies or similar technologies, subject to the applicable configuration and consent requirements.

For further information about Google's data practices, please consult Google's Privacy Policy.

You may also manage analytics cookies through our website's cookie preferences, where available.

10. Do we link to other websites?

Our website may contain links to third-party websites or services that are not operated by Colette Jewelry. We are not responsible for their content, privacy practices, or security.

We encourage you to review the privacy policy of any third-party website you visit.

11. How do we protect children's privacy?

Our Service is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18.

If you believe that a child has provided us with personal information, please contact us. Where required, we will take appropriate steps to investigate and address the matter.

12. Can this Privacy Policy change?

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.

The revised policy will be published on this page with an updated revision date. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.

13. How can you contact Colette Jewelry?

For questions about this Privacy Policy or to make a request concerning your personal information, please contact us:

Colette Jewelry

Email: info@colettejewelry.com

Website: www.colettejewelry.com